गोपनीयता नीति
अंतिम अपडेट: 23 मार्च 2026
1. Introduction
eforio is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
2. Data Controller
eforio, based in Finland, is the data controller for personal data processed through our services. Contact: support@efor.io.
3. Data We Collect
We collect: account information (email, name) when you register; usage data (pages visited, features used) for service improvement; content you upload (documents, form configurations); conversation data processed by our AI features; and technical data (IP address, browser type) for security and performance.
4. Legal Basis for Processing
We process data based on: contract performance (providing our services), legitimate interest (improving our services, security), consent (marketing communications), and legal obligation (tax, compliance requirements).
5. How We Use Your Data
We use your data to provide and maintain our services, process AI chatbot conversations, send service-related communications, improve our platform, and comply with legal obligations. We do not sell your personal data to third parties.
6. Data Storage and Transfers
Your data is stored on servers within the European Union. We do not transfer personal data outside the EU/EEA unless required for specific AI processing, in which case we ensure adequate protection through Standard Contractual Clauses or equivalent safeguards.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we remove personal data within 30 days, except where retention is required by law.
8. Cookies
We use essential cookies required for our services to function. Our cookie consent widget allows end-users of your website to manage their cookie preferences. We do not use third-party tracking cookies on our platform. For more details, refer to the cookie settings available on our website.
9. Your Rights
Under GDPR, you have the right to: access your personal data, rectify inaccurate data, erase your data, restrict processing, data portability, object to processing, and withdraw consent. To exercise these rights, contact support@efor.io.
10. Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, regular security reviews, and access controls.
11. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or through our platform.
13. Contact and Complaints
For privacy inquiries, contact support@efor.io. You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi) or your local supervisory authority.